Ms. Chen has snapped up a mattress on the Internet. For the first time, Ms. Chen, who bought such a large item online, was guilty of how the mattress could move into a new home. . "It is clear that the above is written, but in the end it can only be sent to a warehouse in this city, you need to extract it yourself." Ms. Chen has encountered the trouble of online shopping furniture delivery. The reporter also found in the investigation interview that this is not a case. "Free shipping" is not sent to the home, Ms. Chen told reporters: "Because I want to move to a new home, I always want to buy a double mattress, 'Double Eleven' sees the online sale price of a mattress with an original price of 1432 yuan. It’s 637 yuan. When I saw such a discount, I wrote the words 'Mail, the seller bears the freight'. I didn’t hesitate to go underground.†Ms. Chen went on to say, who knows, after contacting the customer service, Knowing that the so-called "package" is to send the mattress from the location of Guangdong to a warehouse in Hedong District, Tianjin, buyers need to pick up their own goods. "A big mattress, what kind of car can I use to pull it? It’s obviously not worthwhile to spend a few hundred dollars on a mattress to hire a moving company." Ms. Chen rushed to grab such a big one. A piece of merchandise regrets a bit. The reporters logged into the online shop selling furniture to see that the tempting promotional slogan “The most cost-effectiveâ€, “repeatedly robbed†and “quality feast†attracted online consumers. In the evaluation, the reporter saw that a netizen who was "red 9090" commented that the logistics service was really bad. The delivery fee of 170 yuan was still poor. The delivery was slow, saying that the truck could not be opened downstairs. When I got to the door, I unloaded the goods and let me move back. The proportion of furniture delivery costs is too high. In an interview with reporters, it was found that the online shopping furniture delivery not only had the phenomenon that the delivery was not in place, but also the problem that the delivery cost to the home delivery was too high. "I bought a piece of furniture of more than 600 yuan online a few days ago. The cost of delivery to home is 270 yuan, which is 45% of the price of this furniture. I suddenly produced such a large object in the future." The idea." Coincidentally, Mr. Zhu, who also encountered the problem of online shopping furniture delivery, told reporters. "In the physical store to buy furniture, delivery, installation services are included in the price, but buy furniture online, the price generally does not include this part of the cost, so online furniture is low price. Consumers are When you buy furniture online, you should see all the terms listed by the merchant, especially if you need to pay for the delivery and installation, and then place an order." An industry insider told reporters.
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