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Due to the lack of laws and regulations, Lanzhou Consumer Association encountered two "thresholds" for consumers to protect their rights
Nowadays, consumers 'awareness of rights protection continues to increase, and the level of consumer associations at all levels to deal with consumer disputes is also increasing. However, there are always areas where consumers' rights protection is still difficult due to the lack of laws and regulations and the relatively lagging management methods. Lanzhou City In the past year, the Consumers Association has encountered many “thresholds†that are difficult to surmount.
Rights protection "threshold" one: furniture customization is easy to return and difficult to return
Last year, the Lanzhou Consumers Association received a total of 33 furniture product complaints, 54.9% of which were quality problems, and 42.9% were related to deposits. In recent years, more and more furniture manufacturers provide consumers with a full range of customized furniture services including planning, design, production, and installation. However, due to the current lack of unified national or industry standards for customized furniture services, if the parties have not agreed in advance on the important contents of furniture size, price, material, etc., once there is a consumer dispute, it is difficult for consumers to get back the payment.
Tips: Relevant functional departments should increase supervision of furniture production and sales enterprises. Furniture production and operation enterprises should effectively fulfill their obligations, not produce and sell products that do not meet mandatory standards, sub-fill well, and label that does not meet legal requirements; Consumers should provide furniture instruction manuals, test reports within the validity period, etc. when purchasing furniture; when purchasing furniture, they must conscientiously sign a contract and save relevant invoices, three-guarantee cards, service cards, warranty certificates and other relevant documents for future rights protection.
The “threshold†for rights protection: quality problems in commercial housing are difficult to protect
Question: Last year, all levels of consumer associations in Lanzhou accepted 19 commercial housing complaints and 15 mediations. Nearly half of them were due to quality problems such as cracking of housing walls and water seepage. Individual real estate companies ignored consumer rights and deliberately procrastinated and failed to resolve them. A few real estate companies refused to accept the settlement. Commercial housing is a large and valuable commodity. Currently, the applicable laws of consumer cooperation as a basis for mediation are not perfect, and there is no strong supporting basis. The relevant departments have different practices in housing quality appraisal, which brings great resistance to consumer rights protection.
Tips: Lanzhou Consumers Association called on the real estate industry authorities to cancel the "Commodity Housing Pre-sale System" and recommended that relevant government departments accelerate local legislation. In the form of local laws and regulations, the commercial housing shall be clearly included in the scope of mediation of the Consumer Rights Protection Law, and the commercial housing market shall be regulated by laws and regulations to protect the legitimate rights and interests of consumers. At the same time, consumers should strengthen their awareness of rights protection and take legal and reasonable measures to claim compensation for illegal activities of developers in the sale of commercial houses.
For more furniture information , go to http://news.gojiaju.com/
Welcome to provide news interview clues Advertising / News Hotline  Transfer 8004 QQ 543178208
Nowadays, consumers 'awareness of rights protection continues to increase, and the level of consumer associations at all levels to deal with consumer disputes is also increasing. However, there are always areas where consumers' rights protection is still difficult due to the lack of laws and regulations and the relatively lagging management methods. Lanzhou City In the past year, the Consumers Association has encountered many “thresholds†that are difficult to surmount.
Rights protection "threshold" one: furniture customization is easy to return and difficult to return
Last year, the Lanzhou Consumers Association received a total of 33 furniture product complaints, 54.9% of which were quality problems, and 42.9% were related to deposits. In recent years, more and more furniture manufacturers provide consumers with a full range of customized furniture services including planning, design, production, and installation. However, due to the current lack of unified national or industry standards for customized furniture services, if the parties have not agreed in advance on the important contents of furniture size, price, material, etc., once there is a consumer dispute, it is difficult for consumers to get back the payment.
Tips: Relevant functional departments should increase supervision of furniture production and sales enterprises. Furniture production and operation enterprises should effectively fulfill their obligations, not produce and sell products that do not meet mandatory standards, sub-fill well, and label that does not meet legal requirements; Consumers should provide furniture instruction manuals, test reports within the validity period, etc. when purchasing furniture; when purchasing furniture, they must conscientiously sign a contract and save relevant invoices, three-guarantee cards, service cards, warranty certificates and other relevant documents for future rights protection.
The “threshold†for rights protection: quality problems in commercial housing are difficult to protect
Question: Last year, all levels of consumer associations in Lanzhou accepted 19 commercial housing complaints and 15 mediations. Nearly half of them were due to quality problems such as cracking of housing walls and water seepage. Individual real estate companies ignored consumer rights and deliberately procrastinated and failed to resolve them. A few real estate companies refused to accept the settlement. Commercial housing is a large and valuable commodity. Currently, the applicable laws of consumer cooperation as a basis for mediation are not perfect, and there is no strong supporting basis. The relevant departments have different practices in housing quality appraisal, which brings great resistance to consumer rights protection.
Tips: Lanzhou Consumers Association called on the real estate industry authorities to cancel the "Commodity Housing Pre-sale System" and recommended that relevant government departments accelerate local legislation. In the form of local laws and regulations, the commercial housing shall be clearly included in the scope of mediation of the Consumer Rights Protection Law, and the commercial housing market shall be regulated by laws and regulations to protect the legitimate rights and interests of consumers. At the same time, consumers should strengthen their awareness of rights protection and take legal and reasonable measures to claim compensation for illegal activities of developers in the sale of commercial houses.
For more furniture information , go to http://news.gojiaju.com/
Welcome to provide news interview clues Advertising / News Hotline  Transfer 8004 QQ 543178208
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