Promotional activities, multiple wardrobe samples, please pay attention to after-sales

With the coming of the Spring Festival, many home stores have also started hot promotions. The reporter visited many home stores and found that many consumers are keen to buy wardrobe samples with relatively low prices and guaranteed quality. In fact, although the sample wardrobe has the above advantages, its after-sales service still has a certain discount. Therefore, consumers must pay attention to product information when purchasing, to ensure that corporate services can go smoothly.

Home store promotions

“Recently, the store has to be renovated and more new products are introduced. Therefore, the old products are sold at the lowest price.” The sales staff of a brand furniture store near Hebei Road told the reporter that the current sample products are all 50% off, due to price concessions, 80% The above sample furniture has been sold. The reporter visited some large-scale home stores yesterday and found that recently a number of brand homes launched a "product upgrade, full-court sample special" promotion for some samples.

Wardrobe sample purchase should pay attention to after-sales

"Customized new wardrobes can only be used if the supply is about 1 month or so, and can be used after installation. The sample wardrobe has been placed for a long time and can be delivered directly to the door." Mr. Dong told the reporter that the price of the sample wardrobe is much cheaper than the genuine one. The reporter learned that the sample wardrobe has been favored by many consumers due to short delivery time, good environmental protection and favorable price.

However, the reporter found that although the price of the sample wardrobe is favorable, its after-sales service has also been quietly discounted. The reporter learned that some sample wardrobes will be worn and scratched due to long-term placement in the store. At the same time, when consumers find that there is a quality problem in the sample wardrobe, the merchants mostly refuse to replace or repair freely on the grounds that the sample is not returned. In addition, the reporter found that some merchants also clearly stated that the sample wardrobe does not provide free shipping installation services, consumers can only pay for shipping or choose to pay for the sample wardrobe.

Consumers need to clear product information

According to industry insiders, the brand wardrobes are regularly updated every year. For the samples that are eliminated, the merchants will launch low prices to speed up the shipments to stimulate consumers' desire to purchase and quickly withdraw funds. Some samples are even sold below 50%, so the sample wardrobe is a hot commodity. However, the sample wardrobe products also have a mixed situation, and the sample wardrobes introduced by some merchants are actually stock wardrobes. Therefore, consumers should not only buy cheap samples, but must also see the quality and avoid the selection of defective products. At the same time, when consumers purchase, they should ask whether the sample wardrobe they bought can enjoy the "three guarantees" and other services, and clearly define the relevant after-sales service in the contract.

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